2012 Refund Policy
The following will apply to refunding on all booth payments.
90 percent refunded if you cancel your booth by 5 p.m. Wednesday, Sept. 5, 2012.
50 percent refunded if you cancel your booth by 5 p.m. Wednesday, Sept. 19, 2012.
0 percent refunded if you cancel your booth anytime after 5 p.m. Wednesday, Sept. 19, 2012.
Q. How do I know that I am registered for the Buy the Big O! Show?
A. You should receive a confirmation e-mail within 24 hours of entering your credit card information. (If you do not receive a confirmation e-mail within this time, contact Jane McCain to verify your registration.)
We will also be updating the exhibitor list frequently during registration. Check that list to make sure your company is listed.
(Wait at least two days after you receive your confirmation e-mail to check the list.)
Q. Do I have to pay for my booth with a credit card?
A. If you register for your booth online, you will need to pay with a credit card. If you do not want to register online, complete the registration form (in the packet we mailed you) and mail it to us with a check for the full amount of the booth.
Q. I don't have a username or password. How can I register?
A. Your username and password were mailed with the registration packet. Look next to the headline Online Registration - you should see a sticker with your login information. If you receive an e-mail that contains a link to "Register Online," click on that link to automatically be logged in with your username and password.
Q. I didn't receive a registration packet or the packet was labled with someone else's name.
A. Please contact Jane McCain. Include your name and company name with your question.
Q. I got bumped off the registration area and wasn't able to complete it. When I go back to try again, my booth is no longer listed.
A. When you selected that booth, the computer marked it as temporarily registered. There are two things that usually happen with these booths.
1. The booth registration is completed and the booth is marked as fully registered.
2. The booth registration is not completed. The booth will have a temporary status until the next day when it is released by the registration system and becomes available again.
If you were unable to complete the registration process, you have two options:
a. Go back, select a different booth and complete the registration process.
b. Wait until the next morning - when your booth will become available again. Select the booth and complete the registration process. (We cannot guarantee the booth will still be available when you come back the next day, but it will NOT be available to anyone until after the day you attempted to register.)
If you have questions about this, contact Tracey Fricke at (402) 978-7957.
We apologize for any problems you might experience while registering for your booth. We welcome any feedback if you have thoughts or ideas on how we can improve this process.